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Pros and Cons of Hiring an In-House Salesforce Developer

Salesforce is by far the most widely used customer relationship management software around the world. It is a cloud-based software with dedicated applications for sales, marketing, and support allowing large businesses to identify, track and maintain a strong base of existing customers. The Salesforce suite is used by businesses to implement marketing campaigns, identify new opportunities, and build support systems and hence requires constant configurations along with support for technical issues.

Hiring In-House Salesforce Developers

A Salesforce professional helps make necessary implementations in CRM software while understanding the requirements and processes of an organization to deliver a seamless and personalized development of customer applications. There is a rapidly increasing demand for Salesforce developers in the job market as they play a crucial role in streamlining sales processes, especially for customer-facing businesses. The functional specifics of a Salesforce developer role generally vary based on the extent of the project but fundamentally entail coding, unit testing, creating new applications, and modifying existing applications on the platform.

Pros

Since the developer is available on site, it allows the whole organization to suggest and make adjustments in the system and tweak the software in real time to streamline operations. Let’s look at some of the other advantages of having an in-house Salesforce developer or a team of developers.

Better Understanding

Working in-house enables the development team to concentrate on a specific project with laser focus, giving them expertise in that domain and the ability to tackle major issues more efficiently. In addition to that, developers can fine-tune the management platform for the organization by knowing the internal processes wholly. Immediate communication from other employees along with the onsite review of performance campaigns can also help developers act faster on problems and make necessary adjustments in a timely manner.

Collaborative Efforts

On-site availability of developers allows for a collaborative environment where other employees working on the platform can help the development team understand the company processes inside out and take necessary steps to improve the functionality and working of the Salesforce platform. Consequently, the development team can tackle issues on the platform as and when they arise by communicating with the entire team.

Ready Availability

There are a variety of issues that might arise in a modified Salesforce program, resulting in slow processes, hiccups, or even failure. Such issues might require a prompt response that only an onsite developer can manage. If there is a delay in attending to certain issues, it might even lead to a bad customer experience and harm the organization’s reputation.

No Security Risks

Maintaining an internal Salesforce team ensures better security of data and accountability for the operations of the organization. When working with a remote development team, the chance of data theft is higher and businesses might need to sign an NDA to avoid the risk of information drain.

Cons

When choosing between a remote developer and an on-site Salesforce developer, it is also important to look at the downsides. Here are some of the disadvantages of having an in-house Salesforce developer.

Higher Costs

Compared to a remote team, on-site developers turn out more costly for the company. They need to be paid regular salaries along with other benefits as opposed to remote developers who can manage multiple projects at a lower cost. In addition to salaries, on-site developers also increase the company’s financial burden in the form of office costs.

High Staff Turnover

Salesforce offers many new opportunities and has a massive learning curve. Employees honing their skills or interested in other fields of the platform might want to switch to better projects, which can lead to gaps in ongoing processes and hinder business growth.

Unavailability Of All Required Resources

Salesforce is an extensive software and it can be hard to find individuals that tick all the boxes. Offshore professionals can bring the expertise and experience from a wide variety of spheres and help resolve issues more efficiently by being familiar with concepts and communicating their needs more clearly.


While making the choice between in-house or agency for a Salesforce developer, the ultimate decision depends on the requirements of the organization and the extent of campaigns. Where remote developers might be less expensive and bring knowledge from different domains, an in-house Salesforce developer can offer the benefits of expertise in a specific field and help to resolve issues in a more efficient manner. Recruitometry employs unique and innovative top of the line methodologies in a completely transparent process to find you the right candidate every time. Visit our website or email us at info@recruitometry.com to know more.

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